Dustin Grant

delivering client solutions

optimizing Business Processes managing change

Optimization is NOT just another ‘BUZZ’ word

I work with individuals, partners, big and small companies, to better manage teams, partner relationships, the delivery of projects, and the transformation of internal operations.

Sometimes I even help companies embrace change and re-engineer Operations and Professional Service processes, Product Development methodologies, and IT infrastructures.



Customer Relationships

I put this first for a reason. This is always number one for me. I believe customer-centric companies excel by better prioritizing their everyday efforts for client success.

n

Project Management

As a PMP, Scrum Master, and enthusiast in project management best practices, I have extensive experience in solution delivery excellence.



IT Expertise

I love IT. Having over 10 years work history in IT, I help companies (upgrade, migrate, redesign, deploy…) change their system architecture, internal tools and applications. Many companies also turn to me to lead Digital Transformation efforts.



Partner Building

Maintaining and growing partner relationships is essential for business development. Through diligent communication and practicing proactivity I have strengthened partnerships large and small.



Process Improvement

Tireless. Perfectionist. Over-analytical. I’ve been called many names! Bottomline, I practice continuous improvement and consistently reevaluate operations to find areas to optimize.



Team Collaboration

I do not consider myself a “contractor” or “consultant”, I am a coach and contributor. I champion team empowerment, training and brainstorming techniques. All centered around, trust, passion, and accountability.

Make Your Process a Priority.

I certainly will.

Increase Agility

Defining your procedures makes it easier to adapt to market changes and manage transitional change. And, if something goes wrong or you find yourself duplicating efforts, you can quickly identify which part of the chain failed and modify it for future projects.

Reduce Inconsistency

Defined processes allow you to produce quality work and products consistently, thus increasing customer satisfaction. In this world of tight margins, clients don’t gamble with inconsistency.

Drive Continuity

Process provides a framework for the core operations of your business. This can minimize the effects of business interruption from illness, new hires and employee turnover. After all, you don’t want your process to depart along with your employees.

Testimonials & Featured Clients

“Dustin … doesn't hesitate to think outside the box, and come up with better ideas for processes and methodology. Additionally, he is a solid team player, and a pleasure to work with.”

Walt Lopus, Client Solutions Director, @ VMware

“His [Dustin’s] approach to assessing change or improvement always began with the question "why," and ended up with a vision of an outcome. He searches for the best option while looking at the issue from all angles.”

Harte Thomas, Director, Professional Services Programs & Operations @ Adaptive Insights

“His passion, creativity and sense of personal responsibility are what sets him apart from a crowded IT workforce. He is a trusted resource that never let me down. I would happily recommend him for any firm lucky enough to grab his attention.”

Jason Woosley, SVP, Product & Technology @ Magento

“Dustin exemplifies so many of the characteristics that I like see- smarts, hardworking, takes initiative and values team play. … I can recommend Dustin without reservation and say that I’d jump at the chance to work with him again!”

Steffanie (Halstead) Biedler, Director of Operations Excellence @ SecureWorks

“…an affable personality and an adventurous spirit, and one ends up wanting to partner with Dustin in any strategic program effort.”

Harte Thomas, Director, Professional Services Programs & Operations @ Adaptive Insights

“Dustin is a great program manager and is able to create frameworks and processes enabling the detailed communications and management of many moving individual projects, multiple parties, and technical issues successfully.”

Arik Paran, Director, Professional Services @ Adaptive Insights

Let’s Start a Conversation

Dustin R. Grant

Phone: 512-348-8483

Email: dustin_grant@outlook.com